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Rotorua geothermals

Our IRTN Conference, Rotorua - June 2015

Rotorua, the birthplace of New Zealand tourism!

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Independent Retail Travel Network

IRTN are New Zealand's fastest growing travel group and also New Zealand's most diverse travel group.

IRTN are specialists in Travel to the Philippines, China, Taiwan, Indochina, Japan, Korea and the Indian Subcontinent.  All of their regional specialists are fluent in their respective languages and experts on their destinations.  As well as their regional specialists IRTN has Kiwi travel agents located throughout New Zealand.  All are independently owned and operated and have their own niche specialities.  IRTN not only provide retail travel expertise, but also have experts in Event Travel Management, Corporate and Incentive Trips, Group Travel, Educational Travel, small to medium Business Travel Management Services, and Cruise specialists.


Experience Group was tasked with organising IRTN's Inaugural 2015 Conference with the theme  - 'Moving forward and adapting to change'.  The conference was held at the Novotel Lakefront in Rotorua over an action packed weekend.  Rotorua was chosen for this inaugural travel conference as it is known as the birthplace of New Zealand tourism with its spectacular volcanic activity and vast adventure playgrounds. Whether you want to relax and unwind in a natural volcanic geothermal spa, experience the best of New Zealand's culture or find your inner adrenaline junkie at one of its spectacular adventure experiences, Rotorua has something for everyone. 




The motivational speaker, renowned Wade Jackson, who specializes in human development and business in action, worked well with the very diverse group and managed them well to interact together.  All conference attendees participated in activations and even many of the suppliers joined in.

Total of 54 Independent Retail Agents from all over New Zealand attended the Conference with a chance to meet and talk to all the suppliers (booth style) throughout the day with an Awards Ceremony and Gala Dinner that evening.


27 Suppliers represented Airlines, Rental Car Companies, Tour Operators, Wholesalers, Reservation Systems and Travel Insurance.

The feedback was really positive from both agents and suppliers.  IRTN was pleased with how the conference went and Suppliers and Agents are already talking about next year's incentive and where it will be held!


To: Michelle at Experience Group Travel,

I must say that the whole experience was great, very well organised and it ran smoothly .

Well done and thank you.

Ps you were also great at answering my questions thanks for that.

David Manners

Sales Representative

Malaysia Airlines


Good afternoon everyone at Experience Group Travel, I thought I would send a little note of thanks from Laverne and I for having Virgin Airways be a part of the ITRN conference this year.  We had a great time meeting new agencies that I have never dealt with before and I already have some potential agencies that VA could work more closer in the near future to grow more business.

Michelle, it was pleasure to meet you and what an amazing job you did planning this whole thing.  It was flawless.

Allen, thank you for making me face my fear of speaking in front of a huge crowd at the awards night.  Loved that I could go last, which made the experience even more frightfully wonderful!   

Cheers again for a fun weekend away and we look forward to seeing you all in the next years IRTN conference.

Kind regards,

Virgin Australia





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